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If items are opened, inspected, signed for, installed and used, the following items are non-returnable, and not sold on a trial basis:

*Major Home Appliances (refrigerators, washers and dryers, wall ovens, ranges, microwaves, dishwashers, etc.)
* Air Conditioners
* Televisions 37" and larger

If any item is found to need repair within the first 7 days, please call Appliances Buy Phone at 888-828-3302. We will set up service for the item immediately in accordance with the manufacturer's warranty. After the 7 days, you will be covered by the manufacturer's warranty, and can call them directly.

Please Note: Before accepting any trucking delivery, make certain to examine the unit for any signs of damage. Remove the product from its packaging for a complete inspection. Refuse the item or items if there are any dents, scratches or imperfections. Appliances Buy Phone will replace the refused item within 24-48 hours, if the item is in stock, at our cost. For items outside of our local area (local area includes: CT, DE, MD, NJ, NY and PA), please allow approximately 2-3 weeks to receive your redelivery order for major household appliances and 3-4 weeks for major professional series appliances. Appliances Buy Phone reserves the right to cancel order(s) at any time.

Once you have signed for the delivery, we will not be able to file a claim with the trucking company. If damage issues arise after signing for the merchandise, Appliances Buy Phone will not be liable. Therefore a thorough inspection of all packages is required and is very important before signing for and accepting your delivery.